Cookie Policy

Last Updated: February 2025

We use tracking technologies on ascendxturbo.com to understand how you interact with our content performance analysis services and to make your experience better. This policy explains what these technologies are, why we use them, and how you can manage your preferences.

What Are Cookies and Tracking Technologies?

Cookies are small text files stored on your device when you visit websites. They help us remember your preferences and understand how you use our platform. We also use similar technologies like web beacons, pixels, and local storage.

Think of cookies as digital notepads. They help our website remember things about your visit — like whether you're logged in, what settings you prefer, or which features you use most often. Some stick around for months, others disappear when you close your browser.

Types of Tracking Technologies We Use

E Essential Cookies

These keep the site working properly. They handle basic functions like security, load balancing, and keeping you logged in. Without them, parts of our service wouldn't function at all.

F Functional Cookies

These remember your choices and preferences — things like your dashboard layout, notification settings, or display options. They make the experience feel more personal and efficient.

A Analytical Cookies

We use these to understand how people use our platform. Which features get clicked most? Where do users spend their time? This data helps us improve the service and fix problems.

M Marketing Cookies

These track your interactions with our marketing content and help us understand which campaigns resonate with potential clients. They also prevent you from seeing the same message repeatedly.

Why We Track This Information

1
Service Authentication
Verify your identity and maintain secure access to your account and performance data.
2
Performance Optimization
Monitor platform speed and reliability to ensure our analysis tools load quickly and work smoothly.
3
Usage Pattern Analysis
Understand which features our clients find most valuable so we can improve and prioritize development.
4
Personalized Experience
Remember your dashboard configurations, report preferences, and interface customizations.
5
Communication Relevance
Ensure our outreach and educational content aligns with your interests and business needs.

Specific Tracking Methods

Beyond standard cookies, we use several other technologies to collect data and improve your experience:

  • Session identifiers that track your current visit and expire when you close your browser
  • Local storage elements that save dashboard settings and user preferences on your device
  • Analytics scripts that record page views, click patterns, and feature usage statistics
  • Performance monitoring tools that measure page load times and system response rates
  • Authentication tokens that verify your identity across different platform areas
  • Conversion tracking pixels that help us understand which marketing messages are effective

Data Retention Periods

Different tracking technologies store information for varying lengths of time based on their purpose:

Cookie Type Retention Period Purpose
Session Cookies Until browser closes Temporary authentication and navigation
Authentication 30 days Keep you logged in between visits
Preferences 12 months Remember your settings and choices
Analytics 24 months Track long-term usage patterns
Marketing 6 months Measure campaign effectiveness

Managing Your Cookie Preferences

You have control over which cookies you accept. While essential cookies are necessary for the site to function, you can manage or block others through your browser settings.

Just know that blocking certain cookies might affect how well parts of our platform work. Some features might not be available, and you might need to log in more frequently.

Chrome
Settings → Privacy and security → Cookies and other site data. Choose your preferred level of cookie blocking or clear existing cookies.
Firefox
Options → Privacy & Security → Cookies and Site Data. Configure cookie acceptance rules or remove stored cookies.
Safari
Preferences → Privacy. Manage cookie settings and website tracking options from this menu.
Edge
Settings → Cookies and site permissions. Control which sites can store cookies and tracking data.

Third-Party Tracking

Some cookies on our site come from third-party services we use for analytics, customer support, and infrastructure. These providers have their own privacy policies and tracking practices.

We carefully select our service providers and only work with companies that maintain strong data protection standards. However, once data reaches their systems, their policies govern how it's handled.

  • Analytics platforms that help us understand user behavior and site performance
  • Content delivery networks that speed up page loading across different regions
  • Communication tools that enable our support and client interaction features
  • Infrastructure providers that host and secure our platform services

Updates to This Policy

We review and update this cookie policy regularly as our platform evolves and as tracking technologies change. When we make significant updates, we'll update the date at the top of this page.

If we add new types of tracking that materially change how we collect or use data, we'll notify active users through email or platform notifications. We encourage you to check back periodically to stay informed about our tracking practices.

Questions About Our Cookie Usage?

If you have questions about how we use cookies or other tracking technologies, or if you need help managing your preferences, our team is here to help.

Email us at help@ascendxturbo.com or call +886 967 088 827. We'll respond to your inquiry within two business days.

This cookie policy applies specifically to ascendxturbo.com and services operated directly by AscendX Turbo. If you follow links to other websites from our platform, those sites will have their own cookie policies and tracking practices that we don't control.